Parts & Service

Parts

THANK YOU FOR VISITING THE ON-LINE ROLLEM PARTS STORE!

Please note: You will be asked to input your customer information during first time use and you will require a credit card to complete the parts order.

REFUND POLICY:

"We offer a 30 Day Money Back Guarantee on almost every product we offer.  Please call customer service at 800-272-4381 PST, in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date. All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise."

PRIVACY POLICY:

"We respect and are committed to protecting your privacy.  We may collect personally identifiable information when you visit our site.  We will not sell your personally identifiable information to anyone." 

SECURITY POLICY:

"Your payment and personal information is always safe.  Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions.  It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet."

Please contact or offices directly for orders placed with a Purchase Order. Telephone orders are also recommended for specialty machine parts such as BCS II, CD Slitter, Mailstream, Jetstream, Revolution, and our Paper Drilling Models.

Our Regional Phone Numbers are:
New York  (631) 761-9491 ext. 23 (8:30am-5:00pm) EST  **NEW EAST COAST TOLL FREE (866) 407-4925**

Chicago (847) 923-0100 (9:00am – 5:00 pm) CST

California (714)  935-9130 ext. 22 (8:00 am – 5:00 pm) PST ** NEW WEST COAST PARTS NUMBER (714) 935-9130 EXT. 10

Toll Free (800) 272-4381 Note: 800# Hours are PST



Select your Rollem machine below, or search by keyword. If you are uncertain of your model name, please choose All Parts.